AN EVALUATION OF COMMUNICATION BARRIERS AND PRODUCTIVITY IN MAIDUGURI METROPOLITAN COUNCIL (MMC) OF BORNO STATE, NIGERIA

Alimi Baba Gana

Department of Social Services

Ramat Polytechnic, Maiduguri, Nigeria

Email:bgalimi@yahoo.com

ABSTRACT

The  study  evaluates  a  communication  Barriers  and  productivity  in  Maiduguri  Metropolitan Council, of Borno State. The study used survey method and purposive sampling techniques. A total of  600  respondents  were  selected  out  of  the  approximately 2000 staff of the Council (MMC): Data for the study were gathered through the administering of  self  designed  questionnaire  coupled with  interviews.  The data collected were translated into tables using statistical method of simple frequency distribution and percentages.  The result  obtained  from  the  analysis  showed  that  there  was  a none or very little communication  problems Spreads across due to ignorance of the communication importance from some of the staff and inability of the council to assign most of the employee a tasks to carryout responsibilities as well as demand for modern communication strategies and facilities if necessary were some of the factors noticed as the principal communication barriers that discourages council productivity. On the basis of  these  finding,  recommendations  are  made  in  order  to  find  solution  to  arrest  the communication barrier  for present and future purpose.   Keywords: Evaluation; Communication; Barriers; Productivity