Positive Aspects of Conflicts in Organisations
1DIBIE, V.M., 2DIBIE, G.A. AND 3EKEZUE, H.M.
1Department of Marketing, Michael Okpara University of Agriculture Umudike, Abia State, Nigeria.
2Department of General Studies, Nasarawa State Polytechnic, Lafia, Nigeria.
3Department of Business Administration and Management Technology, Delta State School of Marine Technology, Burutu – Nigeria.
E-mail: v.dibie@yahoo.com, v.dibie@gmail.com, ekezumadu@yahoo.co.uk
ABSTRACT
The paper focussed on benefits derivable from conflicts in organisations, through their proper management. The major objective of the paper among others was to determine the role of organisational conflicts in strengthening group cohesiveness, through the application of the positive aspects of conflicts in decision making. The methodology adopted in the study was the library/desktop approach, which involved extensive consultations of secondary data, based on the theoretical nature of the paper. The conclusion of the study was that, conflicts have positive aspects, which can only be discovered by organisational members, by coming together to analyze and address the conflict situation with a view to getting the best from the positive aspects. Recommendations given at the end of the paper were: Organisations should see work place conflicts as natural developments and think of their positive aspects and develop strategies to gain from same with reasonable effort put in place to minimize their negative aspects rather than dwell on them. Also, Organisations should confront conflicts with objective mind-set with a view to addressing them and getting the best from their positive aspects rather than avoid them. Finally, Organisations should see work place conflicts as a learning field capable of improving quality of decisions, stimulating involvements in discussions and building stronger workgroups rather than allow them cause disintegrations among workgroups.