THE EFFECTIVENESS OF NON-FINANCIAL PERFORMANCE MEASURES ON MANAGERIAL PERFORMANCES IN AGRO ALLIED INDUSTRIES IN NIGERIA
Tony Ikechukwu Nwanji1, Adedoyin Isola Lawal2, Sainey Faye3 & Jeremiah Shalom4
1,2&4Department of Accounting and Finance, College of Business and Social Sciences, Landmark University, Nigeria,
3Department of Accounting and Finance, Buckinghamshire New University Buckingham, UK
Email: nwanji.tony@lmu.edu.ng,
lawal.adedoyin@lmu.edu.ng, sainey.faye@bucks.ac.uk, onyecatchrazor@yahoo.com
ABSTRACT
In this study, we assessed the effectiveness of nonfinancial performance measures on managerial performances in Agro-allied Industries in Nigeria. The study employed survey questionnaire based on Likert scale system to collect data from stakeholder groups of the companies’ understudy. The data were analysed using mixed methods of qualitative and quantitative analysis to answer the research questions onhow does nonfinancial performance measurement positively affect them an agerial performance of Agro-allied Industries? Moreover, whether customers’ satisfaction and employee participation positively affect the company performance? The findings from the results of the analysis indicate that there is a meaningful relationship between non-financial performance measures and managerial performance of Agro-allied Industries. Findings are in line with the literature that role clarity significantly mediates the relationship between non-financial measures and managerial performance. We found that non-financial performance enables the organisation to meet the needs and the interest of its wider stakeholders. The assessment of non-financial performance contributes to overall corporate performance. Amajor recommendation from the study is that Agro-Allied Industries in Nigeria should adopt effective measures of organisational performance using non-financial performances measures to support financial performance measures which will provide the effective managerial performance to contribute overall organisational performance.